The Copeland Collection of Hotels is using best practices in hospitality hygiene standards in our hotels while still providing exceptional service, superior comfort, and our distinct flavor of southern hospitality.
Some of the steps to ensure you remain safe and healthy while staying with us include:
Guest- Accessible personal sanitizing solutions: Provide stations throughout the hotel to ensure all guests and staff have the ability to ensure they can practice heightened hygiene protocols
Continuous Cleaning in Public Space and Back of House: Increase the frequency of cleaning public areas and places you don’t see with EPA certified products, focusing on specific high touch areas.
12 In-room High-Touch, Deep Cleaning Areas: Extra disinfection of the most frequently touched guest room areas -door handles, light switches, curtain wands, Television remotes, and more.
De-Clutter Amenities: Removing Guest Directories, paper collateral, Pens, Do Not Disturb signs, and notepads. These will be available upon request.
Single-use drinkware: have disposable drinkware available in all guest rooms.
Optional Housekeeping: Providing each guest with control over whether their room is entered by our housekeeping team by utilizing door hangers requesting specific “no contact” services.
Using PPE and Social Distancing: Our team members are committed to wearing protective masks and gloves while interacting with each of our guests and maintaining a minimum of 6 feet distance.